Booking Smarts reviews
← All reviews2 productswe've bought, tested and scored by hand.
Third-Party Booking Sites vs Booking Direct
★★★★★★★★★★3.2
The price on the aggregator is real, but it isn't the whole price. Third-party bookings can genuinely be cheaper — opaque deals and packages exist — yet you pay in a different column: an extra support layer when flights break, loyalty benefits that don't apply, and two companies pointing at each other when something goes wrong. Compare both, and weigh the trip's fragility before choosing.
When a Flight Goes Wrong: What You're Owed and Who Owes It
★★★★★★★★★★4.3
Passenger rights are stronger than most travellers realise and are rarely volunteered at the desk. The rules differ by where you fly from and with whom — but the habit of documenting everything and claiming directly costs nothing and is what claim agencies charge a third of your money for.